Employment

Front Desk Coordinator

Primary Function

To track Club members attendance on a daily basis, ensuring accuracy of knowing when members are entering and exiting the building at all times. Acknowledge and greet all visitors of the Club and ensure each visitor has followed appropriate protocol for signing in. Responsible for answering phones and transferring calls to the appropriate staff member and/or answering any general questions regarding the Club. The Front Desk coordinator is also responsible for maintaining the KidTrax database, as well as tracking registration for members.

Responsibilities

  • Present a warm and welcoming presence to all members/guests who enter the Nantucket Boys & Girls Club
  • Track members as they enter and exit the building; always be aware of who the member is leaving the building with and their means of transportation
  • Responsible for registration of all Club members
    • Accurately maintaining the KidTrax database
    • Ensuring each member is registered and 1) payment has been made or 2) a payment plan has been approved by the Executive Director and bookkeeper
  • Track program participation of members
  • Print and file membership cards
  • Keeping the Front Desk area tidy at all times
  • Always be knowledgeable of all current programs and activities, in order to relay accurate information to Club member, parents and guests of the Club
  • Be knowledgeable of annual Club fundraisers and events in order to answer any questions in a professional manner
  • Print and make copies of Club materials; be sure that all schedules, calendars, registration forms, etc. are always available
  • Be willing and able to perform other Club duties when needed:
    • Programs scheduled away from the Front Desk including: art room, learning center, teen room, snack shack, outside, field trips, dances, Club and community events)
    • Clean and maintain the Club and any other program sites as defined and assigned on the schedule or requested by the Executive Director, Program Director and Athletic Director.

Key Roles

  • Ensure the safety of all Club members by being aware and monitoring all members and guests who are entering and exiting the building
  • Support the organization’s mission and principles
  • Provide emotional support and guidance to youth
  • Maintain an eye appealing and organized Front Desk area

Skills and Knowledge Required

  • Experience maintaining databases
  • Computer literate: Microsoft office and KidTrax
  • Bilingual in Spanish preferred
  • Knowledge of youth development
  • Ability to motivate youth and manage behavioral issues
  • Demonstrate ability to organize, implement and complete tasks
  • Strong communication skills, both written and verbal
  • Ability to manage multiple tasks and to develop solutions to problems with limited supervision as well as efficient time management
  • Ability to establish and maintain effective working relationships with Club staff
  • Attention to detail and confidentiality

Important Notes and Requirements

  • During the summer months, the position shifts to camp counselor responsibilities and duties, with a variety of tasks and programming separate from the Front Desk
  • Must be available to work until 8:00pm and on weekends and occasional late night house during teen nights
  • Candidate must be flexible as determined by the needs of the program to remain successful

Program Director

Primary Function

Responsible for overseeing the successful delivery of all programs within the Club, with the exception of athletics. To manage all program staff to ensure successful program planning and implementation. To serve as a liaison between parents, schools, community groups and Club members. Works under the Executive Director and Director of Operations to guarantee that a myriad of pro-social and youth development opportunities are available to all Club members, in a healthy and safe environment. Provides orientation and guidance for parents and Club members. Assists Assistant Program Director with scheduling staff and programs.

Secondary Function

Summer Director

In coordination with the Athletic Director, plan and implement our eight week summer program. Including, but not limited to, assist in recruiting and hiring of summer staff members, planning and implementing recreational, athletic and educational programs, preparing program and staff schedules. Ensuring the safety and wellbeing of all summer program members throughout the duration of the eight week program.

Key Roles and Essential Job Responsibilities

  • Plan, oversee and support all programs and program staff to ensure positive Youth Development outcomes.
    • Establish Club program objectives which are consistent with organization goals and mission of the Boys & Girls Club of America and Nantucket Boys & Girls Club
    • Oversee the provision of day to day program activities in accordance with established standards and goals
    • Ensure that members are encouraged to participate in a variety of program areas/activities and receive guidance and constructive feedback to develop skills in program area(s)
    • Demonstrate leadership to assure appropriate conduct, safety and development of members
    • Provide annual evaluations of all program staff
  • Constantly evaluate program facilities and equipment to ensure the safety of all Club members, visitors and staff members; relaying any issues to the Director of Operations for immediate attention.
  • Consult with Club parents concerning member and Club issues.
  • Control Club program and activity expenses within approved budget – all expenditures must be approved by the Director of Operations or Executive Director.
  • Allocate and monitor work/responsibilities assigned to Program Volunteers to ensure productive and effective performance.
  • Increase visibility and awareness of Club programs via posting of daily schedule and upcoming events. Work with Development Director to effectively promote events with printed fliers, electronic newsletter, and all social media outlets.
  • When needed – oversee special programs (i.e. Torch Club, Youth of the Year, Awards Programs), and/or participate in the implementation of other activities as necessary.
  • Plan and participate in Club special events and parties: Family Night, Diversity Night, Halloween, Veteran’s Day, Thanksgiving, Christmas, Martin Luther King Day, Easter, Patriots Day, Independence Day and other special events which may occur.

Requirements

  • Bachelor’s Degree from an accredited college or university
  • Minimum of three years’ work experience in youth development
  • Ability to effectively communicate with the general public
  • Group leadership skills, including an understanding of group dynamics with program staff
  • Demonstrated ability to manage
  • Capable of maintaining a safe environment where all members are appropriately supervised
  • Valid driver’s license, with ability to drive Club vans
  • CPR, AED and first aid certified; lifeguard certification also strongly encouraged
  • Bilingual preferred

Physical Requirements

  • Ability to continuously stand and walk for extended amounts of time
  • Willing and able to participate in all Club programs and athletics
  • Have the ability to bend, squat, climb stairs, and lift frequently (up to 50 pounds on occasion)
  • Be willing and able to be outdoors during all seasons

The Nantucket Boys & Girls Club has limited employee housing options

Important Notes/Requirements

Must be available to work until 8:00pm and on weekends. Occasional late night hours during teen nights. Candidate must be flexible as determined by the needs of the program to remain successful.

Assistant Program Director

Primary Functions

To assist, under the direct supervision of the Program Director. Candidate is responsible for overseeing the successful scheduling of all programs within the Club, with the exception of athletics. Manage successful first grade member program planning and implementation. During summer months the position shifts to a camp counselor with a variety of tasks separate from the school year.

Key Roles

  • Oversee staff scheduling
  • Acts as Director in Program Director’s absence
  • Introduce recreational and educational programs.
  • Encourage member participation in Club activities.
  • Assist the Program Director in selection of boys and girls who, because of special needs, are to be recommended to the proper referral agency.
  • Respond appropriately to behavior issues as a professional in youth development.
  • Be responsible for daily maintenance of program areas.
  • Focus on safety of members with supervision and structured activity.

Additional Responsibilities

High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities; superior interpersonal skills; ability to get along with diverse personalities; tactful, mature; flexible.  Good reasoning abilities and sound judgment.  Excellent oral and written communication skills. Maintain close, daily contact with staff and supervisors. Mandated reporter.

Skills and Knowledge Required

  • Experience and knowledge of youth development
  • Ability to mentor and motivate youth
  • CPR and First Aid certified
  • Bilingual preferred

Physical Demands:

  • Ability to continuously stand or walk.
  • Ability to bend, squat, climb stairs and lift frequently
  • Ability to lift up to 50 pounds occasionally
  • Ability to be outdoors during all seasons

The Nantucket Boys & Girls Club has limited employee housing options

Important Notes:

Must be available to work until 8:00pm and on weekends, including teen nights. You must be flexible as determined by the needs of the program.

Program Assistant 

Primary Functions

To assist, under the direct supervision of the Program Director in planning and implementing current and new programs of the Nantucket Boy’s and Girl’s Club, as well as the Boys & Girls Clubs of America programs for members.

Key Roles

  • Introduce recreational and educational programs.
  • Encourage member participation in Club activities.
  • Assist the Program Director in selection of boys and girls who, because of special needs, are to be recommended to the proper referral agency.
  • Respond appropriately to behavior issues as a professional in youth development.
  • Be responsible for daily maintenance of program areas.
  • Focus on safety of members with supervision and structured activity.

During summer months, the position shifts as a camp counselor with a variety of tasks separate from school year

Additional Responsibilities

High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities; superior interpersonal skills; ability to get along with diverse personalities; tactful, mature; flexible.  Good reasoning abilities and sound judgment.  Excellent oral and written communication skills. Maintain close, daily contact with staff and supervisors. Mandated reporter.

Skills and Knowledge Required

  • Experience and knowledge of youth development
  • Ability to mentor and motivate youth
  • CPR and First Aid certified

Physical Demands

  • Ability to continuously stand or walk.
  • Ability to bend, squat, climb stairs and lift frequently
  • Ability to lift up to 50 pounds occasionally
  • Ability to be outdoors during all seasons

Important Notes

Must be available to work until 8:00pm and on weekends, including teen nights. You must be flexible as determined by the needs of the program.